- Fast delivery & Free shipping on orders over €35
- High-quality boxer shorts & No-label comfort
- 4.8/5 based on 920+ customer reviews
01
Processing Your Order
We take the utmost care in preparing every order. Orders placed on business days before 10:00 PM are typically dispatched the same day.
Orders placed during weekends or public holidays are processed on the next business day.
02
Delivery Times
Within the Netherlands, orders are typically delivered within 1–2 business days. Deliveries to Belgium generally arrive within 2–3 business days, while orders to the rest of Europe are usually delivered within 3–6 business days.
Delivery times are estimates and may occasionally vary. Should an unexpected delay occur, we will inform you promptly.
03
Shipping Costs
Orders over €99 qualify for complimentary shipping within the Netherlands and Belgium.
For orders below this amount, the following shipping rates apply:
Your exact shipping costs will always be displayed before you complete your purchase.
04
Shipping Options
Standard delivery is made to the address of your choice.
If you need your order sooner, you can select Express Shipping at checkout for next-business-day delivery (where available).
You may also collect your online order free of charge from our boutique at Keizersgracht 218, Amsterdam, often on the very same day.
05
Track Your Order
Once your order has been dispatched, you will receive a tracking link by email. This allows you to follow your shipment in real time and see exactly when it is scheduled to arrive.
06
If You're Not Home
If no one is available to receive your parcel, the carrier will either attempt delivery again or deliver it to a nearby collection point. You will be notified of the available delivery options.
07
International Shipping
We ship throughout Europe. Delivery times and shipping costs vary by destination and are clearly displayed during checkout. For deliveries outside the European Union, customs duties, import taxes, or other local charges may apply.
08
Questions About Your Delivery
If you have any questions about your shipment or would like to change your delivery address, please contact us as soon as possible at hallo@akokol.nl. As long as your order has not yet been dispatched, we will be happy to update your delivery details.
