- Fast delivery & Free shipping on orders over €35
- High-quality boxer shorts & No-label comfort
- 4.8/5 based on 920+ customer reviews
01
Your Right to Cancel
You have the right to cancel your purchase within 30 days of receiving your order, without providing a reason. This cooling-off period begins on the day you, or a person designated by you, receives the order.
If your order is delivered in multiple shipments, the return period begins on the day the final item is received.
02
Return Conditions
We are happy to accept returns provided that the items are:
Sale items may also be returned unless otherwise stated on the product page.
03
How to Start a Return
Log in to your account or use the link provided in your order confirmation email to initiate your return. Simply select the items you wish to return and indicate whether you would like an exchange or a refund.
Once your return request has been submitted, you will immediately receive a prepaid return label and return instructions by email.
04
Returning Your Order
Carefully pack the items, include the completed return form, and attach the return label to your parcel. You can then drop it off at your nearest parcel collection point.
Please keep your proof of postage until your return has been processed and your refund has been completed.
05
Return Shipping Costs
Returns are free of charge within the Netherlands and Belgium. For returns from other countries, return shipping costs are the responsibility of the customer unless the item received is faulty or incorrect.
If your order arrives damaged or you receive the wrong item, we will resolve the issue at no additional cost.
06
Refunds
Once we have received and inspected your return, we will issue a full refund within 14 days. In most cases, the funds are returned within just a few business days.
Refunds are processed using the same payment method used for the original purchase. Payments made by iDEAL or credit card typically take 3–5 business days to appear, while PayPal and gift card refunds are usually processed more quickly.
07
Exchanges
Would you like a different size or color? Simply indicate this when registering your return. Once your return is on its way to us, we will ship your replacement item free of charge, so you won’t have to wait any longer than necessary.
08
In-Store Returns
You are also welcome to return your online order at our boutique located at Keizersgracht 218, Amsterdam. Simply bring your order confirmation email, and our team will be happy to assist you.
09
Questions or Need Assistance?
